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Entries in Managed Services (2)

Friday
May042012

The Scary State of SMB Disaster Recovery Plans

Like the Classic 80's Glam Rock Hair Band Cinderella once said in the title of a hit song, "Don't know what you got till it's gone".

According to MSPmentor.net this morning:

Compounding this generally poor backup of virtual servers by SMBs are figures showing that 23 percent of SMBs lack an offsite backup strategy, while more than four in 10 (42 percent) use manual backup procedures such as tape or disk, as opposed to automated backup. Only one-fifth (21 percent) of SMBs back up to the cloud. The cloud only represents 19 percent of the total global SMB IT infrastructure, although one in four SMBs (26 percent) say their infrastructure will be more than half cloud-based by the end of the year.

You can read the rest of Dan Berthiaume's article on MSPmentor.net

Wednesday
Apr252012

How MSPs Can Relieve IT Administrators’ Job-Related Stress 

Interesting post I saw today on MSPmentor.net by Dan Berthiaume about how Managed Service Providers can spin their services to help lower stress levels of SMB IT Administrators and Managers. Some interesting statistics to point out from the article:

Specifically, SMB IT admins cited: management (28 percent), tight deadlines (20 percent) and the users they support (18 percent). And the effects of this stress can be debilitating. Nearly one in four (22 percent) SMB IT admins say they don’t feel great physically, while one in five (20 percent) say they have experienced stress-related health issues such as high blood pressure.

You can read the entire article here: How MSPs Can Relieve IT Administrators' Job-Related Stress